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Texting Webinar May 2010

Page history last edited by Brent Husher 11 years, 7 months ago

MACRL Seminar:

What the Text is Happening?

Monday, May 17th, 1:00pm-2:30pm CST


Texting Webinar recording part 1: http://webster.edu.acrobat.com/p15148950/

Texting Webinar recording part 2: http://webster.edu.acrobat.com/p52083644/


Link for the #macrltext chat on Twitter: http://www.twapperkeeper.com/hashtag/macrltext


PowerPoint Slides & Presenters:

  1. Audrey A DeFrank & Linda Parker - My InfoQuest + Research
  2. Carol Smith - AIM Hack
  3. Brent Husher - Mosio's Text A Librarian




Are you interested in establishing a texting reference service at your library? If so, you’re not alone. The Pew Research Center  reports that texting is now the most popular channel for communication between teenagers, with the number of text messages exceeding phone calls by a magnitude of 10 (http://pewresearch.org/pubs/1572/teens-cell-phones-text-messages).  Given the popularity of texting among young people, an increasing number of libraries are beginning to offer text reference services.


This free webinar will feature speakers from the University of Nebraska – Omaha, the University of Missouri – Kansas City, and the University of Central Missouri, three academic libraries that have implemented different text reference solutions at their respective institutions. Texting reference services that will be covered include:

  • A quickly implemented, open source “hack” solution;
  • My InfoQuest, a collaborative, library-developed service;
  • Mosio's Text A Librarian




Speakers will discuss implementation of each service and review system requirements, costs, features, and limitations. They will also cover the types of questions being received via SMS/text messaging and consider the challenges associated with providing reference service via text. Finally, they will address how a new text reference service can be effectively promoted to library users. University of Nebraska – Omaha librarians will also share results of a related research study.


This webinar is co-sponsored by the Missouri Association of College & Research Libraries (MACRL) and the Missouri Library Association’s (MLA) new Emerging Technology Education Taskforce (ET2).


Webinar Home

MACRL Wiki Home


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